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WARRANTY GEI provides a 30-day money back guarantee on its products. Within that period, if you are not fully satisfied with PromICE, it can be returned for a refund. The shipping and handling fees are non-refundable. All returned merchandise must be complete, in working order, and returned in the original packing with a GEI-supplied Return Material Authorization number. GEI products are covered by a one year warranty. GEI warrants that the equipment is free of manufacturing defects (i.e. defects in material and workmanship under normal and proper use in their unmodified condition) for a period of one year from the date of delivery. GEI shall repair or replace any defective equipment during this period at its option. This warranty does not cover any damage resulting from accident, abuse, or any consequential damages as a result of the use of this product. WARNING: All warranties are void if PromICE is opened!
REPAIR/REPLACEMENT GEI shall perform all warranty repairs and return ship the product via three day shipping at no charge. Handling charges apply for special shipping considerations. To return a product for repair or replacement, GEI shall provide a return material authorization number (RMA#) which should be clearly marked on the outside of the package. A copy of the invoice or packing slip must accompany the returned items. Any static-sensitive device returned to GEI must be shipped in a static-shielding bag. The warranty is VOID if the product is not returned in this manner. |
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